Is Shopify Safe and Legit? Here’s the Truth (2025)

Ever wondered if you can truly trust Shopify with your business or credit card information?

With so many e-commerce platforms out there, it’s hard to know which ones are legit and which ones might put your data (or your customers’) at risk.

After helping dozens of businesses launch and scale their Shopify stores, we’ve seen firsthand what makes this platform tick from a security standpoint.

Is Shopify safe? The short answer is yes, but there’s more to the story that every merchant and shopper should know.

Let’s dive into what makes Shopify a secure choice for e-commerce in 2025 and what potential risks you should be aware of before committing.

Is Shopify Legit?

Let’s start with the basics, Shopify isn’t some fly-by-night operation or sketchy startup. It’s a legitimate technology giant that powers millions of businesses worldwide.

Shopify is a publicly traded company listed on the New York Stock Exchange (NYSE: SHOP), which means it’s subject to strict financial regulations and transparency requirements. Would major financial institutions invest in a scam? Not likely.

As of 2025, Shopify powers over 4 million active stores globally. These include major brands you know and trust:

• Allbirds

• Kylie Cosmetics

• Nykaa

Is Shopify Safe to Use?

When it comes to the nitty-gritty of security features, Shopify doesn’t cut corners.

SSL Encryption Everywhere

Every Shopify store automatically gets an SSL certificate, which is the little padlock icon you see in your browser that ensures all data passed between the website and your customers is encrypted.

This isn’t an optional add-on or premium feature like with some platforms. It’s standard for all Shopify stores, even on the basic $29/month plan.

PCI DSS Compliance Built-In

If you’ve ever set up an e-commerce store elsewhere, you know that PCI compliance (the security standard for handling credit card information) can be a nightmare to manage.

Shopify handles this automatically. They maintain Level 1 PCI DSS compliance, the highest level possible, so you don’t have to worry about storing payment information securely.

Rock-Solid Hosting Infrastructure

One major security advantage of Shopify is that it’s fully hosted, with enterprise-grade infrastructure:

• 99.99% uptime guarantee
• Automatic backups of your store data
• DDoS protection against attacks
• Regular security updates are handled automatically

Fraud Detection and Prevention

Shopify actively monitors for suspicious activity across its platform, using AI to detect potential fraud before it happens:

• Bot detection to prevent automated attacks
• Risk analysis on transactions
• Automatic flagging of suspicious orders
• IP address tracking to identify potential threats

Secure Admin Access

Shopify takes admin security seriously with features like:

• Two-factor authentication (2FA)
• Staff account permissions with limited access
• Login notifications for unusual activity
• Session management to automatically log out inactive users

Is Shopify Safe for Buyers?

From a consumer perspective, Shopify offers several layers of protection.

When customers shop on a Shopify-powered store, they’re benefiting from:

• Credit card information that never touches the merchant’s servers directly
• Encrypted checkout process
• Shopify Payments (powered by Stripe) with bank-level security
• Chargeback protection in cases of fraud

One of my clients experienced a situation where a customer claimed they never received their $800 order. Thanks to Shopify’s detailed transaction records and shipping integration, they were able to provide proof of delivery and avoid a costly chargeback.

That said, it’s important to understand that while Shopify provides the infrastructure, individual stores on the platform can vary in reputation. This is similar to how Amazon provides a marketplace, but individual sellers have different reliability.

If you’re shopping on a Shopify store and aren’t sure about its legitimacy:

• Check for contact information and a physical address
• Look for clear return policies and terms of service
• See if they have a social media presence with engagement
• Check reviews from other customers (on-site or through Google)

Is Shopify Safe for Sellers?

For merchants, Shopify offers exceptional protection for your business and customer data.

Data Privacy and Ownership

Unlike some platforms, Shopify is clear that you own your store’s data:

• Customer information belongs to you (with limitations under privacy laws)
• Product data and content remain yours
• You can export your data anytime

App Store Security

The Shopify App Store can extend your store’s functionality, but all apps undergo a review process before being listed:

• Apps are screened for security vulnerabilities
• API access is limited to what each app specifically needs
• You control which apps have access to your store data

Payment Processing Security

When it comes to getting paid, Shopify has built-in protections:

• Shopify Payments provides direct deposit to your bank account
• Clear transaction records for tax purposes
• Dispute resolution tools for chargebacks
• Fraud analysis on incoming orders

Real Risks to Be Aware Of (and How to Avoid Them)

While Shopify itself is safe, there are legitimate risks to be aware of:

Fake Shopify Stores

The biggest security issue isn’t with Shopify itself, but with how some bad actors use the platform. Scammers can create Shopify stores that:

• Advertise products they never intend to ship
• Collect payment information for fraudulent purposes
• Impersonate legitimate brands

How to protect yourself: Verify store legitimacy through reviews, social proof, and checking how long the business has been operating.

Third-Party App Vulnerabilities

While Shopify reviews apps, no process is perfect. Occasionally apps may:

• Request more permissions than necessary
• Contain bugs that create security gaps
• Become abandoned by developers and stop receiving updates

How to protect yourself: Only install apps you truly need, review permissions carefully, and regularly audit installed apps to remove ones you no longer use.

Password and Access Control Issues

Many security breaches happen due to weak passwords or poor access management:

• Staff accounts with unnecessary permissions
• Weak passwords that can be easily guessed
• Shared login credentials between team members

How to protect yourself: Use strong, unique passwords for each staff account, implement 2FA, and regularly review who has access to your store.

Shopify vs Other Platforms: Who’s More Secure?

When comparing security across platforms, Shopify consistently ranks among the best options:

Shopify vs WooCommerce

WooCommerce runs on WordPress, which means you’re responsible for:

• Server security
• SSL certificate installation and renewal
• Plugin updates and compatibility
• PCI compliance
• Backup systems

With Shopify, all of the above is handled for you.

Shopify vs Wix

While Wix also offers hosted e-commerce, their payment processing options are more limited, and they lack some of Shopify’s advanced fraud detection tools.

Shopify vs BigCommerce

BigCommerce is Shopify’s closest competitor in terms of security features.

Both offer excellent protection, but Shopify’s larger ecosystem means more security resources and a faster response to potential threats.

Conclusion

After working with numerous e-commerce platforms over the years, I can confidently say that Shopify is one of the safest options available for both merchants and customers in 2025.

The bottom line: Shopify’s security features and track record make it a trustworthy choice for e-commerce in 2025. Just remember that even the most secure platform requires users to follow basic security practices.

Need help setting up a secure and optimized Shopify store that converts visitors to customers? At 2HatsLogic, we specialize in building the best e-commerce experiences that combine rock-solid security with lightning-fast performance.

Contact Shopify development services today to discuss how we can help your business grow safely on Shopify.