AI agent for
ecommerce support

Automate returns, order updates, and customer support across your ecommerce stack.

Built to fit your ecommerce stack

Shopware Magento Shopify WooCommerce
Problem

Support teams
should not spend hours on
repetitive tickets

Return requests, order-status questions, address changes, and cancellations take up valuable support time. Let an AI agent handle routine conversations while your team focuses on complex customer issues.

Automate repetitive support conversations

Automatically handle common customer queries.

Resolve returns and exchanges faster

Speed up returns and exchange requests.

Reduce response times across channels

Reply faster across all support channels.

Keep control with clear rules and human escalation

Set rules and escalate complex cases when needed.

Simulation

Experience it
in simulation now!

Experience how this AI agent will work in your ecommerce store without installation or commitment. Just enter your product URL below.

01

Enter URL

Paste your store or product URL to begin.

02

Quick Setup

We’ll prepare the simulation in seconds.

03

Chat with AI

Ask questions and see responses instantly.

Take less than 10 seconds No signup required
Use cases

What it can handle

Returns and exchanges

Guide customers through returns and exchanges with policy-aware automation.

Order status and shipping questions

Answer WISMO and delivery questions instantly and accurately.

Order changes and cancellations

Handle address updates, cancellations, and pre-fulfillment changes with guardrails.

Escalation to your team

Pass complex cases to human agents with full customer context.

Channels and list

Channels and list

Connect with customers wherever they are

Website chat

On-site AI that guides and converts.

Email

Automated replies that sound human.

WhatsApp

1:1 selling and recovery on autopilot.

Contact form

Capture inquiries and convert them into leads.

How it works

How it works

Connect your store and tools

Integrate your ecommerce platform, helpdesk, and returns systems.

Set your rules

Configure policies, workflows, escalation paths, and brand tone.

Go live and scale

Launch quickly, automate repetitive requests, and track support savings.

Packages

Simple plans for growing stores

Choose the level of automation and support that fits your business.

Starter

$49 per month

with 30-day money back guarantee

  • Automate support and returns
  • Integrate with 2 stores
  • Basic workflows
  • 1 team member
  • Standard support
  • Escalate to human

Enterprise

$249 per month

with 30-day money back guarantee

  • Custom integrations
  • Integrate with any stack
  • SLAs and approvals
  • Unlimited team members
  • Dedicated support
  • Escalate to human
Demo

See it with your store

Book a personalised demo to see how the AI agent handles support, returns, and post-purchase workflows in your environment.


    Ready to automate
    ecommerce support?

    Book a live demo and see how AI can reduce repetitive tickets and improve post-purchase operations.

    AI Assistant chat preview