Reimagining AI in Retail & E-Commerce
AI is redefining how businesses connect with customers, manage operations, and drive growth. At 2Hats Logic Solutions, we help retailers and e-commerce businesses use artificial intelligence to create smarter, more intuitive, and futuristic retail experiences.
Great experience with 2Hats Logic Solutions Pvt Ltd. The team communicates very well and always provides quick support when needed. Their automation has made our work more efficient and smooth. Highly reliable and professional!
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My name is Aneesh, and I will help you find the right AI solutions for your business needs.
Practical AI Applications for Retail & E-Commerce
See how leading retailers use artificial intelligence to increase conversions, prevent fraud, optimize inventory, and create the best shopping experiences across every channel.
AI-Powered Personalization & Product Recommendations
A customer browses your store for running shoes. Instantly, they see personalized suggestions based on their browsing history, foot type, and what similar shoppers purchased. AI goes beyond basic cross-selling by analyzing their foot type, past purchases, and activity patterns to recommend perfectly matched items like moisture-wicking socks, a fitness tracker, and recovery tools tailored to their running style. The same intelligence powers in-store kiosks and sales tablets, delivering consistent experiences everywhere.
Retail Loss Prevention & Fraud Detection
A 3 AM transaction triggers alerts: expensive electronics, a new account, a freight forwarder address, and VPN usage. Your AI analyzes 200+ risk signals, device fingerprints, purchase patterns, shipping history, and payment behavior, and flags them instantly. The order is on hold for verification, potentially saving thousands in chargebacks. In-store cameras detect suspicious patterns, such as someone entering and exiting repeatedly without making purchases, and alert security instantly.
Predictive Inventory & Supply Chain Optimization
An AI agent analyzes three years of sales data, current trends, weather patterns, and social media signals. It predicts floral summer dresses will surge in your Southern stores next month. The system automatically reorders inventory, redistributes stock from your warehouse, and suggests discounts for slow-moving winter items in those regions. All without manual input.
Intelligent Customer Support & AI Chatbots
At 2 AM, a customer asks about a delayed order. Your AI chatbot instantly pulls up order history, tracking details, and delivery estimates. When they ask, "Will this jacket fit me?" the AI reviews their past purchases, checks size charts, and suggests the right fit based on 10,000+ similar customers. Complex issues transfer smoothly to human agents with full context included.
Smart Store Analytics & Omnichannel Integration
Your AI tracks foot traffic in your flagship store and notices customers walking past your new display at the entrance. Heat mapping reveals they're drawn to the back corner near the fitting rooms. The system suggests relocating the display there to make sales jump 40% when you do. Meanwhile, a customer browses your app on their commute, adds items to the cart, and then walks into your store. Staff receive instant tablet notifications showing the cart, ready to pull items for try-on.
AI-Driven Marketing Automation
A customer abandons a $200 cart. Within 30 minutes, they receive a personalized email, "Still thinking about these?" featuring their exact items plus a limited 10% discount. Two days pass without a return. Now they see targeted social ads for those products. The AI knows not to overwhelm them, spacing messages perfectly. When they finally purchase, automated sequences deliver care instructions, suggest complementary products, and request a review two weeks post-delivery.
Dynamic Pricing
An AI agent tracks real-time demand, competitor pricing, and inventory across multiple product lines. When a new sneaker release gains popularity online, prices adjust automatically to capture maximum profit. Meanwhile, older or slow-moving footwear receives smart discounts to encourage sales and free up stock. All price changes are data-driven, helping boost revenue, optimize inventory, and respond instantly to market trends without manual effort.
Let AI do the work for you!
Technology & Tools
- Machine learning & Predictive Analytics
Powers demand forecasting, personalization engines, and customer behavior prediction with algorithms that learn and improve over time.
- Natural Language Processing (NLP)
Enables chatbots to understand customer intent, analyze reviews, and process unstructured text data for insights.
- Computer Vision
Analyzes in-store behavior, enables visual search, powers AR try-on experiences, and detects security threats.
- AI Chatbots
Provides 24/7 customer support, handles routine queries, and seamlessly escalates complex issues to human agents.
- AI Agents
Automate complex, multi-step tasks across various domains, including customer service, inventory management, and personalized marketing.
Industries We Serve
Our AI solutions adapt to the unique challenges of every retail segment. Whether you're managing perishable inventory or predicting fashion trends, we build intelligence that understands your business.
Fashion & Apparel
Style recommendations & virtual try-on, trend forecasting & seasonal planning, and size prediction to reduce returns.
Grocery & CPG
Perishable inventory optimization, smart replenishment for high-turnover items, and dynamic pricing based on freshness.
Electronics & Tech
Technical spec matching for complex products, warranty & support automation, and trade-in value prediction.
Beauty & Cosmetics
Ingredient compatibility matching, personalized skincare routines, and subscription box optimization
Home & Furniture
Visual search & room planning, delivery route optimization for large items, AR-powered product visualization.
Guides, insights, and expert advice.
