Microsoft Dynamics 365 Business Central
We help retail and e-commerce businesses eliminate inventory errors, automate multi-channel order processing, and gain real-time visibility across sales, inventory, and finance. Grow your business without operational bottlenecks slowing you down. As a certified Microsoft Partner, we implement Business Central through a structured and transparent approach. Work directly with experienced consultants who define a clear scope, align quickly on decisions, and manage realistic timelines. Since 2012, growing brands have trusted us to build scalable and stable operations.
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Why Retail & E-Commerce Businesses Trust 2Hats
- Solving retail and e-commerce challenges since 2012
We understand the operational complexity behind multi-channel sales, inventory movement, and financial reporting. Our systems are designed around how retailers actually work.
- Certified Microsoft Partner
As an official Microsoft Partner, we implement Microsoft Dynamics 365 Business Central following proven best practices and long-term scalability standards.
- Direct access to senior consultants
You work directly with experienced professionals who design and implement your solution. No unnecessary layers. No communication gaps.
- Transparent execution from day one
We define scope clearly, set realistic timelines, and ensure predictable costs before implementation begins.
- Solution-first, not software-first
We recommend what genuinely fits your business. Our focus is on solving operational problems, not pushing a specific platform.
Our Business Central Services
We handle end-to-end implementation for online retailers. Let us help you plan, deploy, and optimize Microsoft Dynamics 365 Business Central for your business.
E-commerce & Marketplace Integration
Connect Shopify, Shopware, WooCommerce, Magento, and Amazon directly to Business Central for automated order processing and real-time inventory sync across all sales channels. Eliminate manual order entry from checkout to fulfillment and financial recording.
Business Central Implementation
Complete setup configured for e-commerce operations, inventory management, multi-location warehousing, automated purchasing, and financial workflows. We handle configuration, data migration, user training, and go-live support.
Data Migration & System Integration
Secure migration from QuickBooks, Xero, or spreadsheet-based systems with complete data validation. We connect Business Central with your CRM, shipping carriers, payment processors, and warehouse management systems.
Business Central Consulting & Planning
We map your order-to-cash process, identify automation opportunities, and design your setup before implementation begins. Clear scope definition, realistic timelines, and phased rollout planning.
Support & Ongoing Optimization
Proactive support beyond go-live with system monitoring, performance optimization, and continuous user training. We help you scale operations, add sales channels, and optimize workflows as you grow.
NAV to Business Central Upgrade
Upgrade from Microsoft Dynamics NAV to Business Central with minimal disruption. We assess your current setup, identify and clean legacy customizations, migrate data securely, and modernize your system for cloud performance. Improve usability, reporting, integrations, and long-term support with the upgrade.
AI-Driven Automation in Business Central
We configure built-in automation features in Business Central to improve forecasting, cash flow visibility, and demand planning. Reduce manual effort, minimize errors, and make better decisions with smarter system-driven insights that support your daily operations.
Bring Your Sales, Inventory & Finance Together
How We Implement Business Central
Step 1: Discovery
We analyze your sales channels, order volumes, inventory processes, and existing systems to define a clear project scope and implementation roadmap. Since we specialize in retail and e-commerce operations, we identify critical integrations and quick wins needed for stability. You receive transparent scope definition, realistic timelines, and cost clarity before implementation begins.
Step 2: Design
Map workflows from order placement to financial reporting. Our senior consultants design your system around real operational bottlenecks rather than forcing a predefined setup. Integration points with webshops, marketplaces, and logistics partners are validated early to avoid rework later.
Step 3: Build
Set up Business Central with your product catalog, customer data, and pricing structure. Build integrations with e-commerce platforms, payment gateways, and existing tools.
Step 4: Migrate
Transfer customer records, product data, order history, and financial transactions from your current system. Validate inventory balances and open orders before cutover.
Step 5: Deploy
Train your team on daily operations, order processing, inventory management, and reporting. Run parallel testing, then execute go-live during a low-volume period to minimize disruption.
Step 6: Optimize
Monitor system performance after launch and refine workflows based on actual usage patterns. With direct access to senior consultants and a flat decision structure, adjustments and enhancements happen quickly as your business grows.
FAQs
Can Business Central integrate with my existing e-commerce platform?
Yes. We connect Business Central with Shopify, Shopware, WooCommerce, Magento, Amazon, and other platforms for automated order sync and real-time inventory updates.
How long does implementation take for an e-commerce business?
For most small to mid-sized online retailers, implementation takes 6-12 weeks, depending on the number of sales channels, integrations, and data migration complexity.
Can it manage inventory across multiple warehouses?
Yes. Business Central tracks inventory across multiple locations with inter-warehouse transfers and location-specific stock levels.
What payment gateways does Business Central integrate with?
We connect Business Central with Stripe, PayPal, Klarna, and other major payment processors for automated reconciliation and settlement tracking.
Can we implement Business Central in phases?
Yes. Many e-commerce businesses start with core order management and inventory, then add marketplaces, B2B portals, or additional warehouses as they grow.
